Order picking
The process of retrieving specific items from storage locations to fulfill a customer order.
Detailed definition & explanation
Order picking is one of the most labor-intensive and costly processes in warehouse logistics, often accounting for up to 50-60% of total warehouse operating costs. It involves retrieving items from inventory in quantities specified by a customer order and delivering them to the packing and shipping zone.
Picking methods range from standard 'picker-to-goods' (where operators travel through the warehouse aisles) to automated 'goods-to-picker' (using conveyor systems, shuttles, or robots to bring goods to the workstation). Optimization technologies such as Pick-by-Light, Voice Picking, or WMS-calculated picking paths are used to increase throughput.
Applications and Role in B2B Processes
- •Fulfillment of retail and consumer orders in e-commerce logistics
- •Assembly and kitting of components in the automotive and electronics industries
- •B2B distribution of grocery and pharmaceutical orders to retail chains
Frequently Asked Questions (FAQ)
What is the difference between single-stage picking and two-stage picking?
In single-stage picking, the operator collects items directly for one specific order. In two-stage (batch) picking, the operator collects the total sum of items for multiple orders at once, and then divides them in a sorting zone into individual customer shipments.
How does a Warehouse Management System (WMS) optimize picking times?
A WMS automatically calculates the shortest picking path, minimizes empty travel distance, batches orders with similar profiles, and guides workers through the optimal retrieval sequence.